(a. Regular orders are shipped within 48 hours, while custom orders are shipped once every 2 weeks. Delivery time can be 2-5 days, depending on your location. All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to cancel your order and refund any amount that you might have paid. Further, at our sole discretion, we may give you information about substitute products of an equal or higher quality and value that you can order. If you do not wish to order such substitute products, we will refund any amount paid by you.
b. We reserve the right to withdraw any products from the Website at any time and/or remove or edit any materials or content on the Website. Whilst we will make our best efforts to always process all the orders, there may be exceptional circumstances which mean that we may need to refuse to process an order after we have sent you an order confirmation, which we reserve the right to do at any time, at our sole discretion. We will not be liable to you or any other third party by reason of our withdrawing any product from the Website, whether it has been sold or not, removing or editing any materials or contents on this website or for refusing to process or accept an order after we have sent you the order confirmation.
c. We will attempt to deliver the purchased product to your designated address within the estimated timeline of delivery notified to you. In the event you are not available or present to accept the delivery of the product, our logistic partners will make a maximum of 3 (three) attempts to deliver the purchased product(s) to you. If the third delivery attempt is unsuccessful and you continue to remain unavailable, we reserve the right to cancel the order of the purchased products at our sole discretion and process the return of such product to us. We further reserve the right to deduct the shipping and delivery charges borne by us while processing any refunds after such cancellation.
d. If, upon delivery, the package appears damaged, has a torn shipping label, or shows signs of tampering, you should refuse to accept the package from the carrier. Accepting a visibly damaged package may affect your eligibility for certain return or refund options.
e. The products will be at your risk from the time of delivery. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges, or upon delivery, whichever is later.
